Retreats & Workshops

Combine the topics, below, or focus on a single issue, to create a day-long workshop, a series of workshops, or a full retreat. We’ll tailor the entire program to your needs, including designing workshops specifically for you.

Retreats

Well-suited for Strategic Planning, Annual Board or Leadership Meetings, and All-Staff Summits, our retreats provide a safe space for exploring and testing new ideas, collective soul-searching and dreaming, acknowledging accomplishments, building teams, and creating inspiring visions for the future. Most importantly, retreats offer an opportunity to reconnect with the passion that you have for your business, your employees, and your customers. Designed in collaboration with you to address your specific goals.

Workshops

Project-based, and focused on one or more topic areas, workshops provide an opportunity to develop proficiency through immersive experiences in a variety of critical areas, including: Brand, Customer Experience and Employee Experience; Leadership Skills, Partner Alignment and Next Generation Planning; Communication and Conflict Resolution, and LGBTQ Inclusivity. Constructed with your input, workshops are typically delivered as a series of one-day meetings over time. Need something related but not listed? Just ask and we’ll design it.

The Workshops

Brand Promise

Clarifying the brand, understanding the promise, evoking emotion, keeping your word…

Customer Journey and Customer Experience

Identifying the customer journey, mapping touchpoints, defining exceptional customer experiences, comparing the ideal to the real…

Leadership

100 percent responsibility, inspiring vs. motivating, being a visionary, building consensus, teachable moments…

Partner Alignment

Reconnecting with founding principles, tracking points of separation over time, seeking common ground, identifying a way forward…

Next Generation Planning

Establishing a shared future vision, focusing clients, donors, and other stakeholders on the mission and institution, mapping a plan…

Communication

Active listening, eliminating gossip, distinguishing story from reality, dealing with disagreements, the art of compromise…

Conflict Resolution

De-escalation, detached empathy, solution orientation, problem resolution, key learning…

Employee Training and Experience

Brand promise, vision and mission, company culture, customer experience, “Golden Rule” thinking…

Company Culture

Knowing your company’s personality, core values, inspiration, making a difference, the power of acknowledgment…

Building your Brand Story

Crafting a beginning, middle, and end – which is the new beginning, vision, values, emotional attraction, problem solving, authenticity, inspiration…

LGBTQ Inclusivity

Audit all forms, review all marketing, advertising, and social media materials, LGBTQ history overview/appreciation with all staff, appropriate language usage…

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