Blog
A simple act of kindess
I was working with a friend who is a medical professional, and in reviewing patient feedback forms, we discovered something fascinating: kindness was the number one reason that patients expressed gratitude for their experiences. Not efficiency, not getting everything...
Brand promise, French Riviera style
My skills in French were limited at best – phrasebook French, as I called it. Given that my husband and I have been traveling to France every year for the past two decades, I wanted to move beyond my ability to order a medium-rare steak with a glass of red wine, ask...