One of my clients famously likened strategic planning to something that Stalin did, so I’m hoping the illustration with the pooch might make this a bit more enjoyable. Think of our four-legged friend as your team, and the statue as your company. You know you...
Sometimes, a list is all you need for a kickstart or to get things back on track. I’ve used this one for over a decade, and it has always served me and my clients well. I hope it provides value for you. We say what we mean and we mean what we say. Commit...
Regardless of your politics, one would be hard-pressed to describe the past year and our current situation as anything other than disruptive. We’re becoming accustomed to, and exhausted by, the frequency of the daily disturbances that now populate our lives. In a...
In their 18th Annual Reputation Quotient Summary Report, the Harris Poll found that the biggest damage done to corporate reputation is a result of “intentional wrongdoing or illegal actions by corporate leaders, or lying or misrepresenting facts about a product or...
Jack Ma, the founder and executive chairman of the Alibaba Group recently spoke at the World Economic Forum about the future of education. Ma is not only a successful businessman, whose net worth is estimated at $42.6 billion, but a former English teacher. The...
When I was a kid, my dad told me how his father did business on a handshake. Even at an early age, that didn’t make sense to me. I knew enough to understand that people signed things when they made agreements. But my dad told me that for my grandfather, a...