Today is National Coming Out Day. As a gay man, today holds special significance for me, as it reminds me of that day, almost 30 years ago, that I came out to my parents. The anticipation of telling them was more painful than the actual conversation, and in fairly...
The Power of Promise: How to Win and Keep Customers by Telling the Truth About Your Brand is available at Amazon. I’ve waited one year and nine months to say that. In January 2017, I joined Self-Publishing School online. Their promise was bold: write and publish a...
I’ve been seeing a lot of articles lately on the topic of work-life balance. Most of them state that the term is outdated and inaccurate. I agree. For the past decade, I’ve used the term work-life harmony to better describe the interplay between the two. Others talk...
I get it. When you’re up against an obstacle it can feel like a battle. Battles have only one winner. You want to win. To crush it. To kill it. Lately, those terms are rubbing me the wrong way. I’m not sure why. Maybe I’m not enjoying the prospect of everything in...
Yesterday, while leading a retreat for one of my clients, I talked with the team about their brand; about it being their promise to their customers and their customer’s experience of their brand being the test of that promise. We also talked about the fact that brand...
Ah…vision, mission, and values. At their worst, they can represent nothing more than an obligatory exercise that companies must go through so they have something to post on their website or on the walls of their office. But at their best, they can powerfully...
